Contact

Our specialised support team is available to assist you reliably and competently with questions and concerns about Guild Capitaldale. Whether you want information, are already registered or use the platform – we take care of you personally so you always feel well supported.

How to contact us

We assist you quickly and precisely with all matters relating to your account and the use of Guild Capitaldale. The team operates Monday to Friday during business hours (CET) and handles enquiries with high priority. Typical areas where we support you include:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical support for using the platform, the app or when errors occur
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information on features, strategies, AI algorithms and available trading tools
• Feedback, ideas and improvement suggestions for the platform's development
• Support for all other concerns – from general queries to individual needs

Register

Use the secure contact form below. Fill in all relevant fields so we can process your request accurately and quickly. You will usually receive a reply within 24 hours on working days – often sooner. For urgent technical issues a live chat (weekdays 9am–6pm) is available.

Contact information

Email: [email protected]

Address: 10 Queen Victoria Street, EC4R 2RP, London, United Kingdom

Our goal is to make your experience with Guild Capitaldale as pleasant, smooth and successful as possible. We therefore value clear communication, transparency and solution-oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priority.